Small Shifts is run by Amy Leech as a sole trader.
Your privacy is important to me, and in this privacy notice I share what you can expect me to do with your personal information, it includes:
My contact details
Please contact me if you have any queries about the data I hold about you or this privacy notice.
Please use these contact details: smallshifts.co@gmail.com
What information I collect, use, and why
I collect or use the following information to provide and improve services for the people I work with:
Email subscribers and website enquiries:
Coaching clients:
Lawful bases and data protection rights
Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. Which lawful basis I rely on may affect your data protection rights. You can find out more about lawful bases on the Information Commissioner Office’s (ICO) website here.
If you make a request, I must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.
Lawful bases for the collection and use of your data
My lawful bases for collecting or using personal information to provide and improve products and services for people I work with are:
Consent – I have permission from you after I gave you all the relevant information. All of your data protection rights may apply, except the right to object. You have the right to withdraw your consent at any time.
Legitimate interests – I collect or use your information because it benefits you, my work or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
My legitimate interests are:
The collection of your name and contact details, emergency contact details, recordings of meeting, and coaching experience feedback is legitimate and necessary because I use this information to provide you with the information and services you requested. For more information on our use of legitimate interests as a lawful basis you can contact me using the contact details set out above.
Where I get personal information from
I get personal information directly from you, and from third parties when I’m delivering a service for them.
How long I keep information
For more information on how long I store your personal information or the criteria I use to determine this please contact me using the details provided above.
Who I share information with
Data processors
EcoSend – this data processor provides a platform for sending e-newsletters.
Google – this data processor provides an email service and file storage service.
Others I share personal information with: External auditors
International Coaching Federation (ICF) – this data processor reviews client records for the accreditation of a coaching service
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice. If you remain unhappy with how I’ve used your data after raising a complaint with me, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
This privacy notice was last updated in: March 2026